Office 2021 Retail not showing any New Features

John 1 Reputation point

I have bought Office 2021 Pro Plus 2021 Retail (not an LTSC version), my current build version is 2210 (15726.20202). The update channel is set to Current (Retail/RTM)

However, up to this day there is still no Visual Refresh nor is there any megaphone icon in the top right corner to enable this or any other upcoming features.

When manually adding the megaphone icon through the options in Word, the icon is grayed out.

Using Windows 11 Pro 22H2 build 22621.819.

How come I am not able to receive the Visual Refresh or use the megahpone icon at all?

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Ceasar Chen_MSFT 4,356 Reputation points

    Hi, @John
    Visual refresh is rolling out in stages and is currently available to Beta Channel users running Version 2108 Build 14301.20004 or later on Windows 11 or Windows 10.

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  2. John 1 Reputation point

    @Ceasar Chen_MSFT

    I recall it being released to stable versions (Current channel) for a while now.

    Also, I installed Office 2021 Pro Plus before and I got the Visual Refresh along with the megaphone icon automatically. After formatting my PC and installing Office again, none of these appear anymore. How is that possible?