Windows 10 slow start svchost.exe PID 4300 does not complete Read Meta Data

Rosemarie75 1 Reputation point
2022-11-15T10:30:35.577+00:00

I will be very grateful if someone can help solve this problem as this is a family member's machine and I don't know how long this has been going on. Any Disk Image restore will require a number of software updates and data downloads, including one involving on-line hasp security.

The laptop takes 5-6 minutes to load Windows. I have done all the usual sfc /scannow, chkdsk, DISM, AV checks, but have found no problems.

I then tried SysInternals Suite using ProcMon.exe.

About 5 minutes into the launch, it shows svchost.exe starting a series of 7 operations for PID 4300

Nos 1-6 are successful.

No 6 = C:\Windows\System32\config\systemprofile\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData Operation 'CreateFile'

No 7 = Operation NotifyChangeDirectory to Read Meta Data, has a duration of 260458-image.png and is finally Cancelled.

I think this where the problem lies, but have no idea what this relates to, or where to go from here.

Acer Aspire E-55-55IG
16 GB RAM
HDD 1TB
Windows 10 Home H2H1

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,152 questions
Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
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  1. MaN 0 Reputation points
    2024-01-25T06:56:58.27+00:00

    I have the same issue on win 10 User's image

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