Outlook: Flagged emails don't show in Tasks To-Do list when using multiple accounts

Moore, Eric 21 Reputation points

If I have just one account (my work account) in Outlook, my To-Do list in outlook shows tasks and flagged emails.
If I log into a separate account as well, so i can have two mailboxes (adding home account) To-Do list only show tasks.

The moment I remove the second account, flagged emails appear.

How do I get a single display of flagged emails and tasks, perferably per account when two accounts are on Outlook at the same time?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,027 questions
0 comments No comments
{count} votes

Accepted answer
  1. ChristyZhang-MSFT 12,161 Reputation points Microsoft Vendor

    Hi @Moore, Eric ,

    Welcome to our forum!

    According to your description, i notice that there're several tasks and emails with flags in your first work account which can be all displayed in To-Do List, and then after you configure the second home account, the emails with flags of your first work account cannot be displayed in To-Do List, right?

    If so, based on my test same as yours, i found that tasks and emails with flags in first account can be displayed successfully after i added the second home account, which didn't reproduce your issue. Please try the following troubleshooting steps:

    1. Create a new profile (Control Panel>Mail>Show Profiles>add), add your work account and then your home account.
    2. If the issue still exists, please change the default datafile to check if there're any differences. (File>Account Settings>Account Settings…>Switch to Data Files>select the other account, click sat as default).

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

0 additional answers

Sort by: Most helpful