Outlook: Flagged emails don't show in Tasks To-Do list when using multiple accounts

Question

If I have just one account (my work account) in Outlook, my To-Do list in outlook shows tasks and flagged emails.
If I log into a separate account as well, so i can have two mailboxes (adding home account) To-Do list only show tasks.

The moment I remove the second account, flagged emails appear.

How do I get a single display of flagged emails and tasks, perferably per account when two accounts are on Outlook at the same time?

Answer 1

Hi @Moore, Eric ,

Welcome to our forum!

According to your description, i notice that there're several tasks and emails with flags in your first work account which can be all displayed in To-Do List, and then after you configure the second home account, the emails with flags of your first work account cannot be displayed in To-Do List, right?

If so, based on my test same as yours, i found that tasks and emails with flags in first account can be displayed successfully after i added the second home account, which didn't reproduce your issue. Please try the following troubleshooting steps:

1. Create a new profile (Control Panel>Mail>Show Profiles>add), add your work account and then your home account.
2. If the issue still exists, please change the default datafile to check if there're any differences. (File>Account Settings>Account Settings…>Switch to Data Files>select the other account, click sat as default).

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