Error connecting to an Azure VM in Azure VDI

MGUENDOUZI 66 Reputation points
2022-11-15T14:53:30.193+00:00

Hi there

I have an error message when I want to connect to the Azure VM on Azure VDI environment, no MFA is active on our Microsoft platform, someone will have a solution or a procedure thank you very much for the help260585-capture-decran-2022-11-15-155228.png

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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  1. Prrudram-MSFT 22,976 Reputation points
    2022-11-16T05:43:48.817+00:00

    Hello @MGUENDOUZI ,

    Thank you for reaching out to the Microsoft Q&A platform. Happy to answer your question.

    You might get the following error message when you initiate a remote desktop connection to your VM: "Your account is configured to prevent you from using this device. For more info, contact your system administrator."

    260777-image.png

    Recommendation:
    Verify that you've configured Azure RBAC policies for the VM that grant the user the Virtual Machine Administrator Login or Virtual Machine User Login role.

    Ref: https://learn.microsoft.com/en-us/azure/active-directory/devices/howto-vm-sign-in-azure-ad-windows#azure-role-not-assigned

    Hope this helps!

    --please don't forget to upvote and accept as answer if the reply is helpful--

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