Error connecting to an Azure VM in Azure VDI

Question

Hi there

I have an error message when I want to connect to the Azure VM on Azure VDI environment, no MFA is active on our Microsoft platform, someone will have a solution or a procedure thank you very much for the help

Answer 1

Hello @MGUENDOUZI ,

Thank you for reaching out to the Microsoft Q&A platform. Happy to answer your question.

You might get the following error message when you initiate a remote desktop connection to your VM: "Your account is configured to prevent you from using this device. For more info, contact your system administrator."

Recommendation:
Verify that you've configured Azure RBAC policies for the VM that grant the user the Virtual Machine Administrator Login or Virtual Machine User Login role.

Ref: https://learn.microsoft.com/en-us/azure/active-directory/devices/howto-vm-sign-in-azure-ad-windows#azure-role-not-assigned

Hope this helps!

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