Error connecting to an Azure VM in Azure VDI

MGUENDOUZI 66 Reputation points

Hi there

I have an error message when I want to connect to the Azure VM on Azure VDI environment, no MFA is active on our Microsoft platform, someone will have a solution or a procedure thank you very much for the help260585-capture-decran-2022-11-15-155228.png

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
7,513 questions
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,439 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Prrudram-MSFT 22,976 Reputation points

    Hello @MGUENDOUZI ,

    Thank you for reaching out to the Microsoft Q&A platform. Happy to answer your question.

    You might get the following error message when you initiate a remote desktop connection to your VM: "Your account is configured to prevent you from using this device. For more info, contact your system administrator."


    Verify that you've configured Azure RBAC policies for the VM that grant the user the Virtual Machine Administrator Login or Virtual Machine User Login role.


    Hope this helps!

    --please don't forget to upvote and accept as answer if the reply is helpful--

    0 comments No comments