Windows 10 version 1809 stuck at logon screen

Illa, Ricardo 1 Reputation point

Hi All,
I am generating images with version 1809 of windows. In the images I use the UWF filter to maintain the system state. In OS build 17763.316, we found that UWF was corrupting the excluded files, for example it left corrupted pdf files, or noisy images. The solution I found was to update windows to build version 17763.3287. This build did not reproduce the error of corrupt files, but another problem began to happen and that is that sometimes when turning on the equipment, it is stuck infinitely on the start screen (Getac logo) and to get out of there you must force turn off.
This has a medium/low probability of occurrence but in production it generates problems.
I have already done a set of tests to verify that only updating from one build to another makes the bug start to reproduce. I also tried to go from 17763.316 to 17763.3165, but it also fails.
If UWF is disabled, the problem does not seem to be reproduced anymore, so we conclude that there is a relationship between the locked screen and the filter.
Does anyone know of these bugs?
Has something similar happened to someone?
and does anyone know if the mentioned updates are really related to the problem?
Thank you very much!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Limitless Technology 26,416 Reputation points

    Hello IllaRicardo,

    The version corresponds to a Windows 10 1809, which should not be used unless in LTSC versions since it is not anymore maintained. If you are using LTSC version, the only maintaned version is the 10.0.17763.3650 which should fix the problems of any older version, but it is only available through LTSC channel update.

    If not using the LTSC, the recommendation is to build a new golden image to a current version, such as 21H2 or 22H2.


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