In sharepoint 2013 site, In visio files/.vsd file format the version history is getting deleted

Question

In sharepoint 2013 site, we have some visio files whenever the file is being checked in then the all the previous history of the file is getting deleted and when it is checked out only the latest version of the file is available, and all the previous version file is getting deleted

Answer 1

Hi @Selvam, Raja Priya ,
In my test, I cannot reproduce your problem.

Please perform the following troubleshooting:

1. Is it just your account or does this happen to all accounts?
2. Does the same happen with other types of files?
3. Do other document libraries have the same situation? If there is no problem with other document libraries, you can try to move the file to the document library without problems.
4. Clear browser cache, or use browser privacy mode.
5. Use another browser, eg: IE, Edge, Google.
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Answer 2

1. it happens with all the account even when the same Visio file is placed in another SharePoint site.
2. No, only with the visio files were facing this issue
3. With other document libraries also we are facing this issue with these visio files
4. we will try the 4 & 5 point and let you updated