Computer Vision 3.2 Read OCR container QueuingOperationException

Humphreys, Liam (Group) 21

Hello,

I am running an on-prem version of the Computer Vision 3.2 Read OCR container to extract text from images. When running this container I am seeing the following error message every few seconds while the container is running:

It doesn't seem to have any effect but I have no idea as to what this means. Are there any resources that could help me understand this message?

YutongTie-MSFT 45,906 Reputation points

2022-11-17T03:08:46.837+00:00

Hello @Humphreys, Liam (Group)

We are checking internally for this error, will let you know once I get any news.

Regards,
Yutong
Abhiyan Timilsina 1 Reputation point

2022-11-22T04:28:02.107+00:00

Yes even I am facing the same issue
YutongTie-MSFT 45,906 Reputation points

2022-11-22T20:04:17.273+00:00

Hello @Humphreys, Liam (Group) @Abhiyan Timilsina

May I know if you are using in-memory queue? We are investigating this issue.

Regards,
Yutong
Abhiyan Timilsina 1 Reputation point

2022-11-23T04:03:45.357+00:00

Hello @YutongTie-MSFT we are using docker command provided in documentation. I am running it on linux
Humphreys, Liam (Group) 21 Reputation points

2022-11-23T10:33:12.073+00:00

As am I. I set it up exactly as specified in the docs.
YutongTie-MSFT 45,906 Reputation points

2022-11-23T15:37:39.657+00:00

Hello @Humphreys, Liam (Group) @Abhiyan Timilsina

Thanks for both confirmations.

I think this is the document you both mentioning - https://learn.microsoft.com/en-us/azure/cognitive-services/computer-vision/computer-vision-how-to-install-containers

Regards,
Yutong
Humphreys, Liam (Group) 21 Reputation points

2022-11-24T09:11:22.22+00:00

Yes that's the one
Humphreys, Liam (Group) 21 Reputation points

2022-11-29T08:39:06.22+00:00

Any updates regarding the source of the error?

Accepted answer

YutongTie-MSFT 45,906 Reputation points

2022-11-30T00:09:43.833+00:00

Hello @Humphreys, Liam (Group) @Abhiyan Timilsina

Thanks for pointing out this issue, I just got a confirmation from product team - this error message is caused by some internal bugs, customers can ignore these errors for now. Product team will have fix for this sometime in Jan.

I am sorry for your inconveniences and I hope this helps.

Please let us know if you have more questions.

Regards,
Yutong

-Please kindly accept the answer if you feel helpful to suppor the community, thanks a lot.
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Computer Vision 3.2 Read OCR container QueuingOperationException

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