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Azure AD (cloud) not syncing with 365
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Nicole
1
Reputation point
Hello, folks.
I am a non-techie, so please be patient.
Our Azure AD Free (cloud based, not on premise) doesn't seem to be syncing with Office 365. We don't have AD Connect set up.
How I know there's a problem with the sync: I edited an attribute in AD for all users individually, and the updated info is not showing up in Teams. I made these changes on Tuesday; it's now Friday and the changes are still not seen in Teams. In the past, data seemed to sync fairly quickly (within an hour).
All the answers I have Googled so far regarding syncing deal with AD Connect, which we do not have set up. HELP!
Microsoft Teams | Microsoft Teams for business | Other
{count} votes
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Dillon Silzer 60,711 Reputation points Volunteer Moderator2022-11-18T15:32:05.04+00:00 What attributes are you editing that don't seem to sync?
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Nicole 1 Reputation point
2022-11-18T15:33:32.77+00:00 It's the "business phone" attribute.
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Dillon Silzer 60,711 Reputation points Volunteer Moderator
2022-11-18T15:56:06.503+00:00 Does Outlook have updated information (business phone number)? Trying to figure out if there are tenant issues or just Teams.
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Nicole 1 Reputation point
2022-11-18T16:00:16.13+00:00 Seems to be just Teams. Outlook was displaying correctly. I should also add that the information that was entered in business phone was birthdays. So alphanumeric in the format of Jun 2 1984.
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JimmyYang-MSFT 58,741 Reputation points Moderator2022-11-21T09:12:25.16+00:00 Do you mean the sync issue only happened in the specific attribute?
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Nicole 1 Reputation point
2022-11-21T15:52:39.247+00:00 I guess so. I haven't edited any other attributes.
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JimmyYang-MSFT 58,741 Reputation points Moderator
2022-11-29T08:13:39.08+00:00 We will check it later and if there is any new information, we will post it here.
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Nicole 1 Reputation point
2022-12-01T16:20:52.24+00:00 Thank you.
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