Microsoft Word suddenly closed and deleted my file

Lei 1 Reputation point
2022-11-18T15:48:00.547+00:00

I was writing the draft of my paper and suddenly there was an error message occurred and closed my document.

When I try to re-open my draft, I cannot find it anywhere on my Mac. During writing, I constantly saved it every few minutes.

I checked all folders and the auto-recovery location and the trash folder but still cannot see it.

Does anyone have any idea what I should do? I have been working on that draft for a really long time now.

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Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Dillon Silzer 54,466 Reputation points
    2022-11-18T15:51:20.43+00:00

    Hi @Lei

    Please see the following troubleshooting steps:

    Recover files in Office for Mac

    https://support.microsoft.com/en-us/office/recover-files-in-office-for-mac-6c6425b1-6559-4bbf-8f80-4f038402ff02

    If none of these work, then I am afraid your file is gone.

    ----------------------------------

    If this is helpful please accept answer.

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  2. Lei 1 Reputation point
    2022-11-18T17:56:40.037+00:00

    Unfortunately, none of these work for me : (