ASR Policies not working for some devices

Douglas Bonilla 66 Reputation points
2022-11-21T23:00:50.09+00:00

I have implemented ASR policies which work for most users and devices, but there are two users who have DELL devices but it marks error when receiving the policy, from the portal I do not have a specification of why.

Has anyone had a similar situation?, thanks for the support.

262779-image.png

262841-image.png

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
2,839 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,735 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Andrew Blumhardt 9,771 Reputation points Microsoft Employee
    2022-11-22T00:08:11.56+00:00
    0 comments No comments