TEAMS not working correctly

ANG_14 21 Reputation points

I have been experiencing bad connection with teams. During calls people hear me cutting off to the point is not understandable. I have work with this app for a while and I have never had these glitches. My internet connection seems fine. I have tried with my personal headphones and with the computer microphone and it does not work on both. When I do a test call, it sounds normal.
This morning I had to restart my computer because outlook and teams were not working, and I was connected to the internet. I am not sure what could be the issue ?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,583 questions
0 comments No comments
{count} votes

Accepted answer
  1. Philippe Levesque 5,706 Reputation points


    Please try to do a speedtest to test your internet connection, and if you are in WiFi try to connect with a cable to your router.

    Such symptom happen usually because of a bad connection (internet or to your router). It can happen from the lag from your internet or a saturated wifi connection.

0 additional answers

Sort by: Most helpful