TEAMS not working correctly

ANG_14 21 Reputation points
2022-11-22T14:19:21.003+00:00

I have been experiencing bad connection with teams. During calls people hear me cutting off to the point is not understandable. I have work with this app for a while and I have never had these glitches. My internet connection seems fine. I have tried with my personal headphones and with the computer microphone and it does not work on both. When I do a test call, it sounds normal.
This morning I had to restart my computer because outlook and teams were not working, and I was connected to the internet. I am not sure what could be the issue ?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Accepted answer
  1. Philippe Levesque 5,706 Reputation points
    2022-11-22T14:27:23.623+00:00

    Hi

    Please try to do a speedtest to test your internet connection, and if you are in WiFi try to connect with a cable to your router.

    Such symptom happen usually because of a bad connection (internet or to your router). It can happen from the lag from your internet or a saturated wifi connection.


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