Azure Virtual Desktop - credential error even I have assigned user with Application Group

Question

I have created hostpool with application group and workspace. Also I assigned an user to Application Group. When using Remote Desktop Client, I can see the Session Desktop. But when entered the correct credential I always got the error saying "your credentials did not work"

Can you shed a light on this?

Thanks

Answer 1

Hi

if you check Azure Active Directory / Devices / All Devices, this will tell you the "Join Type":

You also need to check the RDP Properties of the Host Pool and ensure that "targetisaadjoined:1" is present in the Advanced tab:

Hope this helps,

Thanks

Michael Durkan

• If the reply was helpful please upvote and/or accept as answer as this helps others in the community with similar questions. Thanks!

Answer 2

Thanks Michael, the host was AAD type, but not sure it is the AAD-Joined or not.

I can subscribe the host in Remote Desktop Client, can sign in by host's local admin account, but cannot use the AAD account to connect.

Answer 3

Hi

how are your hosts configured, are they Azure AD or AD Domain-joined?

Do you have Log Analytics set up to give you more insights into the exact errors? Its the best way to diagnose the issues.

Create a Log Analytics Workspace - https://learn.microsoft.com/en-us/azure/azure-monitor/logs/quick-create-workspace

How to use Log Analytics - https://learn.microsoft.com/en-us/azure/virtual-desktop/diagnostics-log-analytics

Hope this helps,

Thanks

Michael Durkan

• If the reply was helpful please upvote and/or accept as answer as this helps others in the community with similar questions. Thanks!