error during the download of the upgrade KB5019980

Tommaso Sacilotto 1 Reputation point
2022-11-23T15:54:34.207+00:00

Since the release date of upgrade KB5019980, I tried to download it and install it but everytime it reached 100% of installation it gives me error. Is there a way to delete the multiples files I've download trying to install the download?
thanks for helping

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. workforce45 626 Reputation points
    2022-11-23T22:17:11.42+00:00

    Hi TommasoSacilotto-2031,

    Do you have a restore point setup in your machine? if you do try to restore it to a previous restore point.

    Please refer a below mentioned article for your reference.
    November 8, 2022—KB5019980 (OS Build 22621.819)

    Kindly, update your findings on this thread.

    Regards,
    CK

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  2. Limitless Technology 44,096 Reputation points
    2022-11-24T13:12:03.087+00:00

    Hi,

    Thank you for posting your query.

    Kindly follow the steps provided below to resolve your issue.

    This security update includes improvements that were a part of update KB5018496 (released October 25, 2022). When you install this KB:

    It addresses an issue that affects File Explorer. It fails to localize folders.

    If you installed earlier updates, only the new updates contained in this package will be downloaded and installed on your device.

    For more information about security vulnerabilities, please refer to the Security Update Guide website and the November 2022 Security Updates.

    Do not hesitate to message us if you need further assistance.

    Go to this link for your reference and other troubleshooting procedures https://support.microsoft.com/en-us/topic/november-8-2022-kb5019980-os-build-22621-819-b503e08b-b850-469a-8de9-74df8aebd5f4

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    If the answer is helpful kindly click "Accept as Answer" and up vote it.

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