ANCM start failure after service disruption

Alain Tessier 1 Reputation point

After experiencing service disruptions as a result of payments not being made on time, one of our apps continues to not work. We don't believe this is a result of a bug in the application, because the app worked fine before the service disruption and we haven't made any changes to the code. We tried stopping and restarting the application but to no avail.

Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. VenkateshDodda-MSFT 19,641 Reputation points Microsoft Employee

    @Alain Tessier Thank you for reaching out to Microsoft Q&A. Apologize for the inconvenience caused on this. Could you please help us with more information Is your web app hosted on Azure App services or are you using Azure Virtual Machine to host your web app?

    • If you have hosted your webapp on App service. I would suggest you run the Webapp Down Diagnostic report under Availability and performance in Diagnose and solve problem from portal to identify the issue whether there is an issue with application side or App service side.

    Refer to this documentation to know about How to troubleshoot ASP.NET core and IIS core issues with ANCM failures.

    Feel free to reach back to me if you have any further questions on this,

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