Forgot my account password and cannot access my subscription

Debby So Gao 1 Reputation point
2022-11-23T16:37:12.51+00:00

I am learning Azure and was going through a Microsoft learn class..... In order to set up a pre-installed virtual machine on my lab environment, I need to input my password and I forgot my account password. I am the only user on the subscription so I'm stuck...Whenever I go to try and reset my password I am told to talk to the Administrator (but I AM the administrator...because I'm the ONLY person on the subscription...and on the whole account, it is a free trial subscription). Please help.

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  1. Anonymous
    2022-11-23T16:42:14.65+00:00

    If an account access problem then try resetting via the account recovery form
    https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Use the Get Help app here to chat online with someone
    https://support.microsoft.com/ContactUs

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