Unavailable subscription Azure plan sandbox

Giovanni Toraldo 6 Reputation points

Hi there,
I've just created a new customer on a CSP sandbox account, and then I've added the Azure Global product to it.
The issue is that when I try to view all the resources on Azure portal, for the newly subscription, it says the there is no subscription :/

on csp


on azure portal


The same happen with the new Azure plan, when trying to view all the resources on the Azure portal it says:


I remember that the last time i tried, it works.

Maybe I've to wait some time? Maybe the subscription bought on CSP need to be synched on the Azure portal?

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  1. ShashiShailaj-MSFT 7,431 Reputation points Microsoft Employee

    Hello @Giovanni Toraldo ,

    The subscription would have been associated with a azure Active directory. Could you please check if you are signed in to the correct Azure Active Directory. Sometimes there may be a latency of 20-30 mins during initial provisioning but after that it should be smooth and accessible.


    Please try change directory and try selecting the default directory for the subscription from the list if the one you are logged in .


    If this is not the reason , then most probably its latency. Please let us know once you find a solution or it is still not visible. In case the information in this post helps you , please do mark it as answer so that it is helpful to other members of the community searching for similar queries.

    Thank you.

    1 person found this answer helpful.