Why I am unable to Reschedule my certification exam to a different date today , even though my exam is more than 48 hours scheduled originally?

Rahul Dumbhare 1 Reputation point
2022-11-24T06:23:16.707+00:00

Hi,

I am trying to Reschedule a Microsoft certification exam that i originally scheduled for Nov 26 , 12:45 AM Indian Standard Time (GMT + 5:30). I am trying to do this today at Nov 24, 11:48 AM Indian Standard time - which is more than 48 hours from the original scheduled date.

But the "Reschedule" button option is not taking me to the page where i can select a further date and reschedule this exam. Why is this issue happening today ?

I was successfully able to reschedule the same microsoft exam earlier many times. This exam is scheduled with Pearson VUE and my Microsoft learn and certification profiles are already successfully merged

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. rafalzak 3,221 Reputation points
    2022-11-24T07:25:29.297+00:00

    Microsoft Certification is supported on their own forums. Please ask the question in the dedicated forums here. (Participate\Ask A Question)
    Courses and Course Content/Course Content Issue https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_courses-mcp_contentissue

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Certification - Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams
    Microsoft Certification - Missing Badge: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_badges-mcp_missb
    Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

    Pearson VUE Support:
    Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
    Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

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