Azure B2C Tenant - Conditional Access Policy not Applying

DonnaSmith 131 Reputation points

AzAD B2C Tenant in place linked to an existing subscription and billed per MAU
Security defaults was enabled but is now disabled as we need to exclude our emergency access accounts
Accessed Conditional access and was able to add a policy to implement MFA to all users but exclude the EA accounts
Tested logon with GA account and signed in without any MFA intervention/request etc - not much info provided in results or sign in logs;

  • Policy results

Policy: MFA Enforcement - EA Account Exclusions
Policy state: Enabled
Result: Not Applied

I will look to amend All User to specific users as we are focusing on our internal administrator accounts with this specific policy and not any users accessing apps/workflows etc

Additionally the WhatIf option is greyed out in CA section
Does anyone know if this could be a licensing issue or other ideas?

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
2,757 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,494 questions
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Accepted answer
  1. Harpreet Singh Matharoo 7,621 Reputation points Microsoft Employee

    Hello @DonnaSmith

    Thank you for reaching out to Azure QnA forum. I would like to share following details with you:

    Azure AD B2C does support Conditional Access Policies. This can be achieved by changing the price tier of you Azure AD B2C tenant to Premium P1 or P2. For more information, please refer following documentations:


    I hope this helps you.


    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

    1 person found this answer helpful.
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