Problem with hard drive and disk media drive?

Isaiah Marcotte 16 Reputation points
2022-11-26T04:07:14.507+00:00

Hello i have been noticing that i get errors in event viewer and i get a lot of them everyday it always shows a log error about my hard drive and cdrom drive and i have a feeling that there is a hard drive issue but i dont really know what it means and i need help identifying if it is due to hard drive failure

This is the first instance of the error seen during this time period
on Storport Device (Port = 0, Path = 7, Target = 0, Lun = 0) whose Corresponding Class Disk Device Guid is {7175fa1f-d7df-ceb1-30ad-3086648db799}:
The request opcode was 0xFF and completed with SrbStatus 0x4 and ScsiStatus 0x0.
The sense code was (0x0,0x0,0x0).
The io latency was 1 ms.

This is the first instance of the error seen during this time period
on Storport Device (Port = 0, Path = 0, Target = 1, Lun = 0) whose Corresponding Class Disk Device Guid is {00000000-0000-0000-0000-000000000000}:
The request opcode was 0x0 and completed with SrbStatus 0x4 and ScsiStatus 0x2.
The sense code was (0x2,0x3A,0x0).
The io latency was 1 ms.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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3 answers

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  1. Gabriel Dispemec 431 Reputation points
    2022-11-26T12:00:35.293+00:00

    Are you using SSD or HDD?

    Run Prompt as Administrator and try the following commands:

    1. chkdsk
    2. SFC /scannow
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  2. Isaiah Marcotte 16 Reputation points
    2022-11-27T01:25:09.127+00:00

    Is there anything else i have already ran those multiple times the only errors i get are device io timeouts

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  3. S.Sengupta 17,031 Reputation points MVP
    2022-11-27T02:11:16.587+00:00

    There is hard disk application for the specific hard drive. Download, install and run that application.

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