Azure Intune Non-Compliant Devices

rr-4098 1,321 Reputation points

I am new to Intune and have the following questions for the experts out there. I have a number of devices which are checking in daily, yet are non-compliant. When I click on the devices it states it is processing the default compliance policy. When I check the default policy, it is set to mark all devices as non-compliant. How can I tell what is causing the devices to fail the compliance check i.e: AV missing, Bit locker missing etc...

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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Accepted answer
  1. Lu Dai-MSFT 28,366 Reputation points

    @rr-4098 Thanks for posting in our Q&A.

    To clarify this issue, we appreciate your help to collect some information:
    1.Please make sure that the setting "Mark devices with no compliance policy assigned as" is set to "compliant" under Devices > Compliance policies >Compliance policy settings in intune portal.

    2.Please access intune portal and click on a not compliant device > Device compliance > select the not compliant policy > find the specific setting that leads the device not compliant.

    If there is anything update, feel free to let us know.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  1. Dillon Silzer 56,206 Reputation points

    Hi @rr-4098

    1) If you are talking about the Admin (MEM/Intune) portion:

    2) To find Intune error logs on a device please take a look at this page for where different logs are:

    Intune Client-side Logs

    3) Please let us know what compliance issues you are facing if the above does not help.

    If this is helpful please accept answer.

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