Powerpoint freezes when I try to save document as PDF

Faye 1 Reputation point
2022-11-28T11:06:44.227+00:00

When I click save as PDF on a powerpoint document the programme freezes and then restarts and times out.
I was able to save documents to PDF 2 weeks ago - I dont know what has changed

PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 23,736 Reputation points Microsoft Vendor
    2022-11-29T09:48:28.627+00:00

    Hi @Faye ,
    Did you install any updates recently?
    Did this problem only appear PowerPoint?
    Did this problem appear in all PowerPoint files?

    1. Try to open PowerPoint in safe mode: Press Win + R, type "powerpoint /safe" in the blank box, press Enter. If it works fine in safe mode, please check the add-ins in your PowerPoint and disable them.
    2. Try to repair the Office application: https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b
      Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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