Custom domain name cannot be verified

Cloud Success IT Services 1 Reputation point

Custom domain was registered and it is resolvable worldwide. However when I try to verify in AAD, I cannot get it to verified even after waiting for 7 days.

When I open the Azure Console in bash mode, the server (Azure DNS) cannot resolve the domain, however if I point to resolve with another DNS server, it resolves.

Also server can resolve other domains I have registered in other tenants.

Azure DNS
Azure DNS
An Azure service that enables hosting Domain Name System (DNS) domains in Azure.
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  1. TP 83,221 Reputation points


    Below command in Cloud Shell should help you troubleshoot. What output are you seeing?

    nslookup -q=ns -debug  
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