Jira and Share point online integration issue

Sangram Govind Darole 21 Reputation points

whenever i am trying to connect to Share point online from Jira i am getting the below error :

Authentication failed!

An error occurred while trying to obtain an access token. For application link "Dtac - Jira - Sharepoint file API access (0ccf2d2b-e59d-3187-8ffb-af43d8b30758) https://xxx.sharepoint.com/sites/my_InfraManagement/InfraDocCollections/default.aspx generic" OAuth Problem Details

Failed to get token from service provider. Response status code is '400'

Please suggest

I tried this with the api call from postman and from application links in jira. we have whitelisted the Ip range and urls from microsoft to establish the connection between the Jira and Share point online integration.

A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
10,280 questions
0 comments No comments
{count} votes

Accepted answer
  1. AllenXu-MSFT 18,361 Reputation points Microsoft Vendor

    Hi @Sangram Govind Darole ,

    Third party integration issue is not supported on Microsoft Q&A. I would suggest you can ask for help from JIRA: https://www.atlassian.com/enterprise/contact?formType=technical-support. Thanks for your understanding.

    Have a good day:)


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

0 additional answers

Sort by: Most helpful