Jira and Share point online integration issue

Sangram Govind Darole 21 Reputation points
2022-11-28T19:36:24.523+00:00

whenever i am trying to connect to Share point online from Jira i am getting the below error :

Authentication failed!

An error occurred while trying to obtain an access token. For application link "Dtac - Jira - Sharepoint file API access (0ccf2d2b-e59d-3187-8ffb-af43d8b30758) https://xxx.sharepoint.com/sites/my_InfraManagement/InfraDocCollections/default.aspx generic" OAuth Problem Details

Failed to get token from service provider. Response status code is '400'

Please suggest

I tried this with the api call from postman and from application links in jira. we have whitelisted the Ip range and urls from microsoft to establish the connection between the Jira and Share point online integration.

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. AllenXu-MSFT 18,361 Reputation points Microsoft Vendor
    2022-11-29T06:58:25.4+00:00

    Hi @Sangram Govind Darole ,

    Third party integration issue is not supported on Microsoft Q&A. I would suggest you can ask for help from JIRA: https://www.atlassian.com/enterprise/contact?formType=technical-support. Thanks for your understanding.

    Have a good day:)

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