Recover Azure tenant access

Paulo Cardozo 1 Reputation point
2022-11-29T01:40:34.07+00:00

Hi all!

I lost access to my Azure company account after I tried to change some e-mail configuration on my admin profile. Before, I was able to log in with an account like name.surname_acme.com#EXT#@StEv .onmicrosoft.com.. But, after some changes, I'm unable to log in again.

I've opened a support ticket, but they said can't help me, because my tenant is not assigned to any active subscription.

I don't know who I need to talk, but I need to recover my access asap.

Thank you in advance.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Dillon Silzer 56,601 Reputation points
    2022-11-29T04:15:00.41+00:00

    Hi @Paulo Cardozo

    Try reaching out to Microsoft Customer Service:

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

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    If this is helpful please accept answer.

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