Recover Azure tenant access

Paulo Cardozo 1 Reputation point

Hi all!

I lost access to my Azure company account after I tried to change some e-mail configuration on my admin profile. Before, I was able to log in with an account like But, after some changes, I'm unable to log in again.

I've opened a support ticket, but they said can't help me, because my tenant is not assigned to any active subscription.

I don't know who I need to talk, but I need to recover my access asap.

Thank you in advance.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Dillon Silzer 56,601 Reputation points

    Hi @Paulo Cardozo

    Try reaching out to Microsoft Customer Service:


    If this is helpful please accept answer.

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