Mobility agent ASR or UBUNTU 20.04 kernel 5.4.0-122-generic

Brenda Rojas 1 Reputation point
2022-11-29T19:18:37.673+00:00

Greetings, we are having issues trying to install mobility agent 9.51 on UBUNTU 20.04 LTS kernel 5.4.0-122-generic and it failed, we tried searching all MS forums but only found download link for ubuntu 14.04, our process server was updated to 9.52.

We tried to install the 9.51 but failed with error code 149 mentioning that is not compatible, so maybe I downloaded the wrong version but we need to replicate this machine.

Does this version of UBUNTU is compatible with the mobility service agent 9.52? I ask since I can't find any details regarding this latest version of agent.

Regards

Azure Site Recovery
Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
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  1. SadiqhAhmed-MSFT 41,066 Reputation points Microsoft Employee
    2022-11-29T19:44:26.78+00:00

    Hi @Brenda Rojas Thank you for reaching out to us at Microsoft Q&A community platform. Happy to assist!

    I understand that you are trying to install mobility agent 9.51 on UBUNTU 20.04 LTS kernel 5.4.0-122-generic and it failed.

    Could you please try installing mobility agent 9.50? - https://learn.microsoft.com/en-us/azure/site-recovery/vmware-physical-azure-support-matrix#replicated-machines

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    Hope this helps. Please reply if you have any concerns or blockers in this matter!

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