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Hi,
We have a custom domain registered with Microsoft where most of our users are located (e.g domain.com).
In addition to this, we have a few users on Google (Gsuite) where we registered a subdomain (gsuite.domain.com).
To allow our users on Gmail to receive emails, we have registered them on Google and we have also assigned them Microsoft E5 licenses.
Automatic forwarding is enabled to forward all emails for these users to Google.
My question is why the emails are forwarded and delivered to Gmail, in spite of EOP classifying it as quarantine.
It looks like the EOP policies are not applied on forwarded emails. I would like to know I can configure it so that quarantined mails are not forwarded.
The image below shows that the email is classified as quarantined, but then still forwarded to Gmail.
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Hi @jlo77-4107 ,
Where did you enable the forwarding policy, outlook side or server side? You could use message trace to check the mail flow. Normally, emails that enter the quarantine zone will not be automatically forwarded out again, and you could test if other users are having the same issue.
I implemented the policy on the 365 admin centre for 2 users. Both are having the same issue.
Additionally, I also tried redirecting it via Exchange Admin centre transport rules, same issue.
I even tried checking the 'X-Forefront-Antispam-Report' header for any spam/phishing classification and only redirecting after there is none. Still no success...
Hi @jlo77-4107 ,
Glad to hear your problem was solved, you could mark the useful reply as an answer to close the thread, thank you!
Could you try using the forwarding rules in outlook to see if the same problem occurs? You could create separate rules in the following two places to test.
Forwarding in the user's mailbox also did not work.
But, a redirect rule in the user's mailbox DID work!
Strange that Exchange Admin Centre transport rules and mailbox forwarding don't work...
Thank you for the assistance!
1) click on the <gesr> (settings) icon
2) click on <Mail>
3) click on <Rules>
4) Set the Rule to apply all messages to be forwarded to the desired address
