Intune App selective wipe show "Something went wrong!" error

Said Amchart 806 Reputation points
2022-12-01T16:40:51.433+00:00

Hello everyone!

I am trying to use the App selective wipe on Intune,

It currently displays the following error: "Something went wrong!" no other error code or indication of what's going wrong.
266256-image.png

Service Health doesn't show any Intune advisories.

Will appreciate any input. Thank you!

Regards,

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Lu Dai-MSFT 28,431 Reputation points
    2022-12-02T02:26:00.697+00:00

    @Said Amchart Thanks for posting in our Q&A.

    I have checked it in my environment. It works well. For this issue, it is suggested to try to close intune portal and open again, or use another intune global user account signing in to check if it works.

    If this issue still exists, please create an online support ticket to check if there is something wrong in the backend. Here is the support link:
    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your understanding.


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  1. 67886156 16 Reputation points
    2022-12-02T08:32:01.187+00:00

    I have the same issue on one tenant. I tried with other browsers and in other environments. Account is "Intune Administrator" like on other environments.
    In the past, app-selective wiping worked.

    Maybe a global issue?

    2 people found this answer helpful.

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