win11 cannot activate and install specific updates

Yao, Jeric 1 Reputation point
2022-12-05T04:05:11.85+00:00

The computer is a M2 macbookpro, and I installed a virtual machine with Parallels desktop for Win11 home, and now I am having problems activating and installing updates to the virtual machine. I have tried deleting the contents of the update folder, updating troubleshooting, and downloading patches from Microsoft alone, but all have failed. The activation also shows 100%, and after reboot it rolls back saying the feature update failed.

the attached screenshot is the updating error:

installation error: 0x800f081f
both 2 updates cannot be installed

266977-wx20221205-115604.png

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Kapil Arya 37,036 Reputation points Volunteer Moderator
    2022-12-07T16:08:39.817+00:00

    Hello,

    Please run Windows Update troubleshooter from Settings app > System > Troubleshoot > Additional troubleshooters. See if it works.

    If that doesn't work, try this:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    Close Command Prompt and see if Windows Updates works then.

    Let us know if this helps!

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