Win 11 blocking all internet connections. Able to ping from command line, but edge and outlook will not connect to the internet.

Question

Having issues with a Win 11 laptop and connections to the internet. User updated a local account name and now the internet will not work for any account on the system. We have turned off all firewall policies, updated and allowed both apps to access the internet, configured a regedit to universally allow Edge to access the internet, nothing will work. If you open a command line window and ping websites I do get replies. Only error I get is err_network_access_denied in the browser window. Network Troubleshooter just returns a "forbidden 403" error.

Any other tips or settings that I am not thinking of to try and rectify this situation?

Answer 1

Go to Settings -> Network & internet -> under Properties at the top of the page, does it say Private? Or Public?

If it's Public and your home, your Windows Firewall is blocking your connection.

To correct it Permanently, you must be a system administrator to do this

Open a run window start + r and type secpol.msc and press Enter

Click Network List Manager Policies in the left window

In the right window, you will see the name of your home internet. Double click it

On the 3rd tab, location, change to Private and user can change location. Apply and ok.

Close and Reboot

If this has helped, please remember to accepted as answer. Thank you

Answer 2

Seems to be related to Win 11 non-compliance in our Endpoint Management. This same setup on Win 10 machines that are non-compliant has 0 impact on those devices. Win 11 seems to be the culprit here and we need to flush out more policies to address this unicorn.

From what I can see, there should not be an impact to network access when a device is non-compliant, but it looks like I may need to flush out a few more policies to address this unique situation.