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Global administrator account blocked

Senthil Kumar Sengeni 1 Reputation point
2022-12-06T10:32:57.113+00:00

Unable to manage this AAD Previous admin left the company. Can you please help to get the AAD access back. Since we have some business application running in this tenant.
we have break glass account. But lost the password it does not works as well.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Michael Durkan 12,241 Reputation points MVP
    2022-12-06T10:54:35.077+00:00

    Hi

    your best bet is to raise a support ticket using the number for your region here:

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Hope this helps,

    Thanks

    Michael Durkan

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