"Check the info you entered. It doesn't match the info for this card." even after entering valid card holder name while Trying to install Azure Account with 'Start Free'

Question

Trying to install Azure Account with 'Start Free' while sign up its navigating user to enter Credit/Debit card info in 'Identity verification by card' even after entering valid card holder name its always poping up message "Check the info you entered. It doesn't match the info for this card."

its critical one, its affecting customer as well as your business.

Answer 1

Hi

your best bet is to raise a support ticket using the number for your region here:

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Hope this helps,

Thanks

Michael Durkan

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