Office.js does it work without IE?

Keita Yamashiro 61 Reputation points
2022-12-08T02:32:45.147+00:00

Hi,

Using office.js, we have developed Outlook-Addin for our users to use.
In the following environments, the Outlook client app displays this error and cannot install the Add-in.
"Sorry, we Couldn't Load the add-in. Internet Explorer Disabled"

・Windows10
・Office2019
  ・Microsoft Office Professional Plus 2019
  ・Ver1808 (build 10392.20029)
・IE is not installed

Some Mac and other Windows environments can be installed without the same error.

Therefore,
・Some versions of Outlook require IE in some cases
・In some cases, depending on the version of Office.js, IE is required

I'm thinking it might be something, but I'd like to know if anyone knows what it is.

Microsoft 365 and Office | Development | Other
Outlook | Windows | Classic Outlook for Windows | For business
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Answer accepted by question author
  1. ChristyZhang-MSFT 26,186 Reputation points Microsoft External Staff
    2022-12-09T02:18:07.297+00:00

    Hi @Keita Yamashiro '

    Welcome to our forum!

    As i know, some combinations of platforms and Office versions, including perpetual versions through Office 2019, still use the webview control that comes with Internet Explorer 11 to host add-ins. More information: Support Internet Explorer 11.
    268670-7.png

    Hope to help you!


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