Internal Microsoft error when calling graph endpoints for specific client

Question

Hello,

When calling https://graph.microsoft.com/v1.0/places/microsoft.graph.room (but also happens for other endpoints) using the token of a specific client, the response contains some internal microsoft errors that we can't debug, and are not documented.
Also, the error is not consistent, for the same request (sometimes it says one thing, sometimes the other)

Error 1:

{  
    "error": {  
        "code": "",  
        "message": "An error has occurred.",  
        "innerError": {  
            "message": "Value cannot be null.\r\nParameter name: source",  
            "date": "2022-12-08T12:49:16",  
            "request-id": "ad5415ce-c699-4cfa-b380-9755c90900e9",  
            "client-request-id": "ad5415ce-c699-4cfa-b380-9755c90900e9"  
        }  
    }  
}  

Error 2:

{"error":{"code":"UnknownError","message":"Error getting tenant shard from AD.","innerError":{"date":"2022-12-08T12:21:48","request-id":"5bcff959-b5bc-40ce-860a-7db2e8f198e7","client-request-id":"5bcff959-b5bc-40ce-860a-7db2e8f198e7"}}}  

Answer 1

Hi @Alex Ifrim

I would recommend you to raise a support case with Microsoft Graph, a Support Engineer will be able to assist you better. You can raise support ticket from
http://aad.portal.azure.com/ or https://admin.microsoft.com/#/support/requests.

Hope this helps.

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