Unable to Use Sandbox for Learn

Question

To anyone who can help, I would appreciate assistance in my issue below.

I am going through the training available for Azure at learn.microsoft.com, which includes use of a "sandbox" to try out certain features for free. I click to have my sandbox created and I have a link to authorize it and then I get the message...

You are currently signed in as MattMannikka@harsh.com .com, however, ******@mannikka.com was invited. Do you want to switch to ******@mannikka.com?

I click the button to switch accounts, but it fails. I believe it is because they are actually the same account.

I have one account with Microsoft for M365. I signed up initially with ******@mannikka.com, but another email address was created when I used Outlook.com. I can sign in with either email address, but it still resolves to ******@mannikka.com on my account. Interestingly, it is similar on the Azure portal in that I can use either email address to sign in and the account is the same. One difference is that the email address that gets displayed is the one ending in outlook.com.

I found a link that seemed to explain how to fix the issue for someone who seemed to have the same issue. However, all it did was wipe up the little progress I had made at learn.microsoft.com.

Again, any assistance would be greatly appreciated.

BTW, I did reach out to Azure support via Twitter, and they directed me to post my request for help here.

Matt

Answer 1

I'd try asking for help with course issues in dedicated forums here. (Participate\Ask A Question)
Courses and Course Content/Course Content Issue
Troubleshooting known issues
Content Reporting

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