Windows OS updating issue

Sagi Abdashim 1 Reputation point
2022-12-11T16:46:16.647+00:00

I'm trying to upgrade my Windows 7 to Windows 10 by using Media Creation Tool. But when checking for devices, there is an issue with Realtek Bluetooth.

'Your PC has a driver or service that isn't ready for this version of Windows 10.

I've tried to solve this issue by using this post :
But I cannot update my Realtek Bluetooth, because the version 1.3.887.1 is the highest for Windows 7. How can I solve this problem?

Windows for business | Windows Client for IT Pros | User experience | Other
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Docs 16,226 Reputation points
    2022-12-11T20:34:11.4+00:00

    1) Consider adding one of the compatibility tags to the thread: windows-10-application-compatibility

    2) Make free backup images and save the images to another disk drive or the cloud

    (Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.)

    https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html

    These are trial and error steps.
    If you encounter any problems an image can be restored.
    Then another trial and error step can be performed.

    3) Completely uninstall the driver > use default Microsoft drivers as needed > perform an upgrade

    4) Backup important files to another disk drive or the cloud > clean install Windows 10 using gatherosstate.exe > install a working Realtek driver > test the compatibility of Realtek drivers using Windows 10

    https://www.tenforums.com/tutorials/23354-clean-install-windows-10-directly-without-having-upgrade-first.html

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
    .
    .
    .
    .
    .

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.