SCOM 2022 UR1 - Cannot update agents

David Zemdegs 1,596 Reputation points
2022-12-12T00:46:55.387+00:00

Hi,
I applied SCOM 2022 Ur1 as per install instructions.
I then went into the 'Pending Management' section and selected all the agents and clicked approve.
I used the 'other account' and typed in the account details. When I click 'Update' the console crashes - every single time.
If I select all my agents and then click 'Approve Pending agent' and supply my account details - it ignores my account and uses the default action account.
Just wondering if Im the only one with these errors?
Cheers
David Z

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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Accepted answer
  1. SChalakov 10,576 Reputation points MVP Volunteer Moderator
    2022-12-13T10:25:22.41+00:00

    Hi David,

    the approval won't work if your agents have been manually installed. It will work only if you have Push-installed theose from SCOM and also if RPC Ports aren't blocked.
    There are also some specifics, related to that as per Kevin Holman's guide. Here is what I mean:

    From:
    UR1 for SCOM 2022 – Step by Step
    https://kevinholman.com/2022/12/12/ur1-for-scom-2022-step-by-step/

    No.1
    269907-image.png

    No.2
    270072-image.png

    and last, but not least:
    No.3
    270039-image.png

    Can you please go through all this and test again. Please let me know what the outcome is. Thanks in advance!

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
    Regards
    Stoyan Chalakov

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  1. David Zemdegs 1,596 Reputation points
    2022-12-13T21:17:42.49+00:00

    I know about the approval and manual install bit. It was the console crashing that was the issue.
    And looks like Microsoft knows about it according to Kevins post.

    1 person found this answer helpful.
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