You can reach store support here.
https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0
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Ordered Win 11 Home on MS Website, but lost my activation key
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Russell Porter
6
Reputation points
Ordered Win 11 from MS directly, have receipt but lost key. Where/How can I retrieve my key?
Windows for business | Windows Client for IT Pros | User experience | Other
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2022-12-16T17:56:15.557+00:00 -
Anonymous
2022-12-19T14:06:10.873+00:00 Just checking if there's any progress or updates?
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upvoteandAccept as answerif the reply is helpful--
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Kapil Arya 36,461 Reputation points Volunteer Moderator2022-12-17T09:59:27.017+00:00 As you've receipt and hopefully the order number, you can reach out to Microsoft Store support and they'll surely help you with this.