Impossible de me connecter à mon adresse mail : Error Outlook

Alpatch 1 Reputation point
2022-12-21T15:36:09.537+00:00

Bonjour,

Voici ce qui s'affiche :

UTC Date: 2022-12-21T15:31:03.105Z
Client Id: 2E045A0BD63140048A1F20C655C169FC
Session Id: ac43f4bb-6c91-4277-b40c-777fd99a63ff
Client Version: 20221209009.09
BootResult: fail
Back Filled Errors: None
err: System.FormatException
esrc: StartupData
et: ServerError
estack: Error: 500
at S (https://outlook.live.com/mail/0/:2:263207)
at https://outlook.live.com/mail/0/:2:272102
st: 500
ehk: X-OWA-Error
efe: TYCP286CA0129, MR1P264CA0050
ebe: TYZPR03MB5472
ewsver: 15.20.5924.16
emsg: ErrorUnexpectedFailure

Auriez-vous la solution svp?

En vous remerciant d'avance.
AP.

Outlook | Windows | Classic Outlook for Windows | For business
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
    2022-12-22T02:51:27.387+00:00

    Hi @Alpatch ,

    Welcome to our forum!

    Please Kindly understand that our forum only supports English at present, so we suggest to use English to describe the problem. And I tried to use machine translation to understand your problems, If there is any discrepancy with your expression, please forgive me!

    For the error you provided, i found a similar issue as yours, which mentioned that "this issue occurs because there are additional characters in the French translation of messages returned for the MSExchangeHMWorker.exe process. These additional characters trigger the "System.FormatException" error". Please check if it is your issue: "System.FormatException" error is logged in Event Viewer when Exchange Server 2013 runs on a French operating system.

    If it's not your issue, please provide more information about your case:

    • What's your account? Exchange on-premises account or anything else?
    • Do other users in your organization encounter the same issue?

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.