Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
302 questions
Smooth Stream Live Freeze Because of not having next fragment info
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 59%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Murat BOZKURT
1
Reputation point
hi guys,
We are facing with Live freeze issue for smooth stream client. This MSS client receive next fragment info from the current fragment. But when we get fragment from cache server, it does not return next fragment information. What might be the problem ?
Streanm freeze with left one
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajkuma 22,401 Reputation points Microsoft Employee2022-12-26T09:19:55.063+00:00 @Murat BOZKURT , Apologies for the delayed response from over the weekend.
Since you have posted the question on azure-media-services tag, just want to confirm if the issue/question is related to live streaming with Azure Media Service (/and associated resources) or some other resource?
Kindly provide more details about your requirement/scenario to assist you better.We may have to re-tag appropriately, so you can receive insights from the targetted audience/SMEs.
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