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Laptop Won't Charge Getting Error Message

SarahTN 1 Reputation point
2022-12-27T19:19:28.5+00:00

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This is the error that I get when I plug my original AC adapter into my Lenovo Yoga Pro 3. It has Windows 8. Is it fixable or do I need a new laptop. A new battery didn't work. Uninstalling the USB drives did not work. Down to 18% power.

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Doron Holan 1,801 Reputation points
    2022-12-31T04:08:30.73+00:00

    Windows 8 didn't support USB-C or USB power delivery, so my guess is that you are plugging the lenovo power cable into a USB A port by mistake. Typically Lenovo colors the power ports on yellow on the laptop to tell you which is a valid power port.

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