Getting error message: "failed to validate the signature of the actionable message card." on actionable emails

Shailesh Kumar 6 Reputation points
2022-12-27T18:31:40.053+00:00

I am trying to click on a button on an actionable email and getting the error: "failed to validate the signature of the actionable message card."
This error started appearing suddenly. No changes were made to the code and it has been working fine. But I'm getting this error message in every actionable email now.

Can someone please help with what might be causing this issue or how to fix it?

Outlook | Windows | Classic Outlook for Windows | For business
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3 answers

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  1. Byrd 6 Reputation points
    2022-12-28T04:32:30.92+00:00

    I also have the same problem with Natsuki. But I noticed that it has error only in Japan tenant (I have multiple tenants, Asia, Europe, and Japan).

    1 person found this answer helpful.
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  2. Muthusankari 41 Reputation points
    2022-12-28T08:33:10.697+00:00

    We are also facing the same issue from today morning. Our tenant is in India region. Please let me know about the updates

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  3. Natsuki Matsuoka 1 Reputation point
    2022-12-27T23:09:25.773+00:00

    I'm having the same problem...
    By the way, I was able to approve it from Teams and Power Automate!

    0 comments No comments

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