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I have a user that the folders imported during the profile creation put them in alphabetical order but creating 3 different lists.
alphabetical folders...
number folders....
alphabeticalfolders again new list. ...
Any reason why they populated that way?
Thank you
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Hi @Michael ,
Welcome to our forum!
I have a user that the folders imported during the profile creation put them in alphabetical order but creating 3 different lists.
How did you import the folders? Or are they just synced after you added your account in the new profile?
And what do you mean about “creating 3 different lists”? If possible, please provide the comparison images. (In order to avoid the disclosure of your privacy, please remember to hide your personal information)
well two alphabetical lists a-z and one numerical list
all three lists are in order not sure why it populated taht way when i created teh new profile.
on the prior laptop it has the numerical folders on top but one alphabetical list
this is resolved if you right click the inbox folder -->sort A-Z
Thanks
Hi @Michael ,
Glad to hear this issue has been resolved!
Thanks for the sharing.
However, due to a recent update in forum policy, the question author now is not able to accept their own answers.
So I have written a brief summary of the solution this issue. Please feel free to accept it as the answer, which would benefit others who also has similar issues in forum.
Issue:
is there a way to sort the inbox folder in outlook 365 desktop app.
Solution:
this is resolved if you right click the inbox folder -->sort A-Z