confidence score changed

Question

I was testing my chat not, I found that if I ask a question which has been asked, even they are same question, the confidence score will change, is it a bug or by designed, it’s not very understandable for same question with different confidence score.

Answer 1

Hello @maxim

Thanks for reaching out to us for this issue. I can understand your pain point.

This is a known issue which product team acknowledged, product team will do the needful explanation or fix it. I will let you know once any news I get. Thanks a lot.

Apreciate your understanding.

Regards,
Yutong