Azure - Can't change User-level credentials deployement

karngenie 21 Reputation points

I am trying to change the password of our deployment account, it is very old, but it is impossible, I have this error whatever the method.

The publishing username has to be globally unique, and the name you provided has already been taken by another Azure customer. Please type in a different name.

I therefore tried via the portal via "Deployment center/ FTPS credentials" and also via Azure CLI : az webapp deployment user set --user-name "xxxxxx" --password "xxxxx" (I can, however, create a new one with no problem.)

but on the other hand I can always use the login to connect to the FTPS, but I can't find it anywhere on azure

Any idea ?


Azure App Services
Azure App Services
A feature of Azure App Service used to create and deploy scalable, mission-critical web apps.
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  1. VenkateshDodda-MSFT 7,426 Reputation points Microsoft Employee

    @karngenie Thanks for your response and sharing more details on this.

    • As mentioned in the error message --user-name property in az webapp deployment set cmdlet should be unique across the all the regions .
    • Can you try running the cmdlet az webapp deployment user show cmdlet and check whether this particular user is exists in your subscription or not. If this particular user is present in your subscription then you will be able to reset the password of that account.
    • If you are having multiple subscription I would suggest you to run this az webapp deployment user show cmdlet in all those accounts and check under which subscription/Azure account does this user is present.
    • If this particular user is not present in any of your subscription since username should be unique this user name might be used by some other customer.

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