I believe this issue is a result of mt denying an access request. I had access and no issues with my work account (outlook and teams) on my phone through authenticator. Then a few weeks ago I got an alert to approve an access request that was from a different city than I am in. So I denied it. I wonder if it was someone from our IT department or myself that was the access that I denied, and it just showed the wrong location.
How do I get my account back in authenticaor? It is still listed there, but is grayed out and I can't click on it. I have tried re adding the account, but it tells me that I have already used that QR code and the manual url.
I don't know how to get my work account set up to work again.