Laufzeitfehler 53 beim Start von mac office 21

Peter-257 21 Reputation points
2023-01-02T07:57:36.703+00:00

Hallo,
habe gestern neu installiert . Habe beim Start von Word oder Excel die Fehlermeldung:

Laufzeitfehler 53
Die Datei wurde nicht gefunden: /Library/Application Support/Adobe/MACPDFM/MACPDFM.framework/Version/A/MacPDFM.

Eine Neuinstallation hat nichts geändert.

Ist ein Mac Studio mit M1

Wie kann ich das lösen?

Grüße

Peter

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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Accepted answer
  1. Emi Zhang-MSFT 10,711 Reputation points Microsoft Employee
    2023-01-03T01:45:36.04+00:00

    Hi @Peter-257 ,
    Did you uninstall Office for mac completely before re-installing the new Office?
    I suggest you refer to this support article and try these steps and then re-install Office for Mac:

    https://support.microsoft.com/en-us/office/troubleshoot-office-for-mac-issues-by-completely-uninstalling-before-you-reinstall-ec3aa66e-6a76-451f-9d35-cba2e14e94c0

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.
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  1. Peter-257 21 Reputation points
    2023-01-02T08:07:56.823+00:00

    Hello,

    I reinstalled yesterday office 2021 for Mac Home. I got the error message when starting Word or Excel:

    Runtime error 53

    The file was not found: /Library/Application Support/Adobe/MACPDFM/MACPDFM.framework/Version/A/MacPDFM.

    A new installation has not changed anything.

    Is a Mac Studio with M1

    How can I solve this?

    Greetings

    Peter

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  2. John Korchok 3,121 Reputation points
    2023-01-04T16:45:58.943+00:00

    Here are the steps to eliminate that error message:

    1. In the Finder, hold down the Option key while clicking on the Go menu and choosing Library. Your hidden user Library folder opens.
    2. Navigate to ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup.
    3. Open the Excel folder and drag SaveAsAdobePDF.xlam to the trash.
    4. Open the Word folder and drag linkCreation.dotm to the trash.
    5. While you're there, open the PowerPoint folder and drag SaveAsAdobePDF.ppam to the trash.
    6. Open Word or Excel and test that the error no longer appears.
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  3. Peter-257 21 Reputation points
    2023-01-04T19:11:03.577+00:00

    Thank you very much for your help.

    It worked.

    Now runs again without errors

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