How can I fix OEM-DM not authenticating Windows 10 Pro Version?

Amanda Worchel 1 Reputation point
2023-01-05T18:35:24.853+00:00

Hello,

I work for a Charter school system that uses OEM-DM authentication to install Windows 10(R) Pro on staff devices.

When trying to reinstall Windows on returned devices (several devices tested of 2 models) from termed staff I am only able to install the Home version where previously the USB media installation would successfully authenticate Windows Pro (R)

I have completed troubleshooting to confirm that this is an OEM issue and not an intune issue.

What would cause the verification to fail?

Thank You for your time.

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Jeffrey Spidle 1 Reputation point
    2023-01-07T09:11:37.133+00:00

    Hello, Maybe you can help me. My computer came with Wins 10 Home installed . I downloaded Wins 10 Pro, no license or product #. I have a new Wins 10 Home CD with license and product #. My ? is, How do I get rid of the Wins 10 Pro and get Wins 10 Home back where it was? Thanks in advance.. Jeff

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