unable to connect powershell

Question

Hi All
i am unable to connect to Security & Compliance PowerShell. i am getting below error. i am able to connect to exchange online powershell module. i have global admin, ediscovery administrator, organization management, compliance administrator access. i dont have below registry entry on my machine
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WinRM\Client

Connect-IPPSSession -UserPrincipalName ******@contoso.com  

  
WARNING: Your connection has been redirected to the following URI: "https://nam11b.ps.compliance.protection.outlook.com/Powershell-LiveId?BasicAuthToOAuthConversion=true;PSVersion=5.1.19041.2364 "  
Processing data for a remote command failed with the following error message: The request for the Windows Remote Shell with ShellId ACE897HT-8796-8157-9/y76-C87E90823EE6 failed because the shell was not   
found on the server. Possible causes are: the specified ShellId is incorrect or the shell no longer exists on the server. Provide the correct ShellId or create a new shell and retry the operation. For   
more information, see the about_Remote_Troubleshooting Help topic.  
At C:\Program Files\WindowsPowerShell\Modules\ExchangeOnlineManagement\3.0.0\netFramework\ExchangeOnlineManagement.psm1:726 char:21  
+                     throw $_.Exception.InnerException;  
+                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~  
    + CategoryInfo          : ResourceUnavailable: (:) [], ParentContainsErrorRecordException  
    + FullyQualifiedErrorId : System.Management.Automation.Remoting.PSRemotingDataStructureException  

Answer 1

Hi. Thank you for your question and reaching out. I’d be more than happy to help you with your query.

According to this article https://learn.microsoft.com/en-us/powershell/exchange/connect-to-scc-powershell?view=exchange-ps

The requirements for installing and using the module are described in Install and maintain the Exchange Online PowerShell module.

After you connect, the cmdlets and parameters that you have or don't have access to is controlled by role-based access control (RBAC).

For more information about it, please see the link that I have provided above.

If the reply was helpful, please don’t forget to upvote or accept as answer, thank you.

Answer 2

I think you may have to create a
secure credential object SecureCreds credential = new PSCredential(username, password);
And then use basic authentication.

Answer 3

Hi @Glenn Maxwell

Here is a link about this issue: How do you know you've connected successfully?
Please refer to this part:

You might fail to connect if your client IP address changes during the connection request. This can happen if your organization uses a source network address translation (SNAT) pool that contains multiple IP addresses. The connection error looks like this:

The request for the Windows Remote Shell with ShellId <ID> failed because the shell was not found on the server. Possible causes are: the specified ShellId is incorrect or the shell no longer exists on the server. Provide the correct ShellId or create a new shell and retry the operation.

To fix the issue, use an SNAT pool that contains a single IP address, or force the use of a specific IP address for connections to the Security & Compliance PowerShell endpoint.

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Answer 4

Hi,

Did you open PS with admin elevated access? Also try to flush DNS on the system, seems like some kind of network connectivity issue.

Try the listed steps here invalidshellid-error-in-rps.md

Hope this helps.
JS

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