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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 97%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Hi,
my company is using Azure for our project, and last few days i'm unable to preview the video file, from attachments in our tickets.
I tried to use different browsers, sign out and sign in to our board, clear cache, restart laptop....e.t.c :D
Interesting enough, all my coworkers can play the videos in their browser, but only i have to download file and then to play it on my machine, locally.
I'm using MacOS Ventura, chrome browser.
Video files are recorded with quicktime player, so they have .mov extension.
When i click on video, this is the message.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Thanks for reaching here! Could you please share which Azure service you are using to help you better on resolving this issue.
Azure DevOps Server
Thanks! Devops / TFS is not currently supported here on Microsoft Q&A. Suggest you to raise query on below links as here the product group for Azure DevOps / TFS actively monitors questions over at.
https://developercommunity.visualstudio.com/report?space=21&entry=problem
https://developercommunity.visualstudio.com/report?space=22&entry=problem