Får ikke til å bruke microsoft programmene på mac.

Ine Hovde 1 Reputation point
2023-01-08T22:58:31.387+00:00

Hei!
Jeg har nå lastet ned, installert og betalt for office 365 business, men får ikke til å bruke programmene på Mac´en. Kommer opp at jeg må bytte til en konto som har tillatelse og dette: Kontoen din (******@hovdehestoghundas.onmicrosoft.com) har ikke tillatelse til å vise eller behandle denne siden i administrasjons senteret for Microsoft 365.
Har nå prøvd å lese meg opp, men skjønner ikke hvorfor jeg ikke får det til.

Kan dere hjelpe meg? Hva gjør jeg galt?

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Emily Hua-MSFT 27,711 Reputation points
    2023-01-09T03:35:09.32+00:00

    Hi @Ine Hovde

    Currently in Microsoft Q&A we only support English, could you please edit your question into English?Thanks for your understanding.

    Via translation tool, I got following content. Any misunderstandings, please let me know.
    277288-capture6.png

    As tag "office-for mac-itpro" focuses more on general issues of Office desktop clients, can you use Microsoft 365 Apps normally?
    If not, I suggest you login your account into My Account --- Subscriptions, make sure this account has been assigned with Microsoft 365 Apps license first.
    277226-capture7.png
    Then you can go to "Apps & devices", click "Install Office" to have a check.
    277227-capture8.png

    Besides, if this account does not has Admin permission, you can not login it to Microsoft 365 Admin Center, otherwise you will get the message as the one on image.


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